FAQ's  Problems with ACD/Labs software


 

 

How to Configure Hand Held Products 2D Barcode Scanners

  1. Install HPP's VisualMenu program and establish a connection to the scanner. It may be necessary to print and scan the configuration barcode obtained from the Print RS-232 Bar Code button to get a connection with the program.
     
  2. Install the latest Hand Held Products OPOS driver.
     
  3. Scan the Hand Held Products CLONE.BMP bar code.
     
  4. Run the Hand Held Products OPOS configuration utility and verify the communications setting and suffix codes by:
     
    1. Click the Start button, then point to Programs, then Hand Held Products Scanner OPOS, and then choose Hand Held Products Config Utility.
       
    2. Suffix 1 and Suffix 2 should both be [CR], if not, correct them and click Update Scanner.
       
    3. Close the program by clicking Done.
       
  5. Start the Hand Held Products OPOS Tester program by:
     
    1. Click the Start button, then point to Programs, then Hand Held Products Scanner OPOS, and then choose OPOS Tester.
       
    2. Then select Connection Open, then select Connection, then Claim, and finally 2 Sec. The Connect Status: should now be Open, Claimed.
       
    3. Then click Toggle DeviceEnabled, Toggle DataEventEnabled, and Toggle Decode Data.
       
  6. You should now be able to scan ChemCoder bar codes and see data in the Scanner Data frame. The Symbology field should read SCAN_SDT_PDF417.
Troubleshooting

If you do not see any data displayed after scanning a bar code, execute the following from within the OPOS Tester program.

  1. Select DirectIO, and Do A Menu Command, and then enter PREBK2995C805C81. Then click OK and close the DirectIO Event window.
     
  2. Select DirectIO, and Do A Menu Command, and then enter SUFBK2990D0D. Then click OK and close the DirectIO Event window.
     
  3. Select DirectIO, and Do A Menu Command, and then enter MNUSAV. Then click OK and close the DirectIO Event window.
TOP

This page was last updated 20 November 2006
 

  Products | Solutions | Support
Online Services | Resources
About Us | Downloads | Events
Site Map | Contact Us
 

 
Copyright © 1996 - 2008 Advanced Chemistry Development     All rights reserved